Healthcare

Emergency Medical Care in Ukraine

How to access emergency healthcare and use your insurance when you need it most.

Last updated: December 2024

Emergency Numbers in Ukraine

103
Ambulance
112
General Emergency
102
Police

In Case of Emergency

1

Call Emergency Services

Dial 103 for ambulance or 112 for general emergencies

2

Contact Your Insurer

Call your insurance company's 24/7 emergency line

3

Go to Hospital

Seek treatment at the nearest hospital or as directed by your insurer

4

Keep Documentation

Save all receipts, reports, and medical records for claims

Healthcare Facilities

Ukraine has both public and private healthcare facilities. Your insurance may direct you to specific hospitals or clinics in their network.

Public Hospitals

Available throughout Ukraine. Emergency care is provided to all, but may require payment for non-emergency services.

Private Clinics

Often have English-speaking staff and modern facilities. Your insurance may cover or direct you to specific private providers.

Important Tips

1

Save your insurer's emergency number in your phone before traveling

2

Carry a copy of your insurance policy at all times

3

Know basic phrases in Ukrainian or have a translation app ready

4

Keep a list of any medications you take and allergies

5

Note the address of your accommodation for emergency responders

Be Prepared Before You Travel

Get comprehensive health insurance that includes 24/7 emergency assistance.

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